Notice under the Act on Specified Commercial Transactions
The following is provided under Japan's Act on Specified Commercial Transactions for products sold at the Arigato Coffee online shop (arigato.coffee).
This English page is a translation provided for convenience. If there is any difference between the Japanese and English versions, the Japanese version prevails.
Order status
Online orders are paused while we move our roastery. We'll announce the reopening on Instagram.
- Seller
Ikuto Yata (trading as Arigato Coffee)
- Person responsible for operations
Ikuto Yata
- Address
We will disclose it by email without delay upon request. Please send your request to the email address below.
- Phone number
We will disclose it by email without delay upon request. Inquiries are handled at the email address below.
info@mail.arigato.coffee We handle inquiries by email.
- Prices
As shown on each product page (consumption tax included).
- Charges other than the product price
- Shipping: a flat ¥250 (tax included) anywhere in Japan. Free for orders of ¥2,000 or more (tax included). - Payment fees: we charge no separate payment fee. - Internet connection and communication charges are borne by the customer.
- Payment methods
- Credit card (VISA / Mastercard / American Express / JCB) - Shop Pay / Apple Pay / Google Pay The methods available are those shown on the checkout screen.
- Payment timing
Payment is confirmed when you place the order (when checkout is completed). The date your card is charged depends on your card issuer's terms.
- Delivery timing
We ship within 7 days after confirming your order. Delivery time varies by region. We ship within Japan only.
- Returns and exchanges
- As our products are food, we do not accept returns or exchanges for the customer's convenience. - If a product arrives damaged or defective, or you received a different product from what you ordered, please contact us at the email address above. After checking, we will exchange the product or refund you. In that case we bear the return shipping cost.
- Coupons
Coupons issued by our Night Vending Machine can be used under the following terms. - 10% off the product price (shipping is not discounted) - Valid for 7 days from issue - Single use. One coupon per order; cannot be combined with other discounts - For orders shipped within Japan only - Cannot be exchanged for cash - The number issued is capped; once the cap is reached for the day, no more are issued - Coupon terms and availability may change or end without notice Terms for other coupons are as stated in each coupon's own notice.
- Quantity limits
You can order within each product's available stock. Sales end when stock runs out.
Last updated: October 5, 2026